Looking At Cost Per Call In Call Center Companies

Other than that, labor costs are also taken against expenses on other operational factors. For example, because call centers basically involved operations using telephony, it is just natural that costs of using telecommunication or telephone equipment and services should also be accounted for. Because call centers are now usually outsourced from third world countries and emerging economies, call costs are usually higher. Those expenses are logically added on top of the costs spent for labor.

Concern about women's safety has risen since the fatal gang rape of a 23-year-old student on a bus in Delhi in 2012. In another high-profile case, an Uber taxi driver was found guilty of raping a female passenger in Delhi.

Step 6: Create Quality Monitoring Process Map
Create the process map for your quality monitoring program. The documents describes roles and responsibilities of people, and what tools and techniques will be used.

Ensuring labor efficiency is one way on how high costs per call can be offset. By that, agent utilization should be made ideal. If there is a high agent utilization rate, it follows that there would be low cost per call. And that for all call center operations would be optimal. So how would firms ensure there is labor efficiency? By looking at and focusing at the rate of calls each call center agent makes per hour or per day, the productivity could easily be determined. The more calls agents make per hour or per day, the more productive they become. Some call centers even set quotas per day that should be reached by agents. However, one pitfall of this is the possibility that quality of calls can be compromised because agents are on the rush to beat call caps.

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($1 = 66.73 Indian rupees) (Reporting by Rina Chandran, editing by Tim Pearce. Please credit the Thomson Reuters Foundation, the charitable arm of Thomson Reuters, that covers humanitarian news, women's rights, trafficking, corruption and climate change. Visit website to see more stories.)

Muktinath, the name combinations of two Sanskrit words Mukti and Nath has their own meaning separately. Mukti means Nirvana/Salvation and Nath means god. It is the religious place lies in Mustang district. Most of the Hindus and Buddhist pilgrims visit this places aiming salvation from all miseries/sorrows and sin. The pagoda style Muktinath Temple dedicated to Vishnu (lord) and 108 water spouts set around the wall and pouring holy water are major attraction of this place besides that Kunda, Mukti Dhara, Jwalamai Temple, Gombas and many others have their own stories and with religious belief and also amazing fact. There are various other scenarios, ranges of mountain and naturally beautiful place can be observed. 

Online retailers including Flipkart, Amazon India and Snapdeal are selling products they say are aimed at women's safety. These include pepper spray, batons, brass knuckles and lipstick stun guns ranging in price from about 200 rupees ($3) to almost 7,000 rupees.

There are various other hotels which can cater to your needs such as Hotel Ajanta New Delhi, Hotel Southern New Delhi, etc. You can always plan your trip at websites like Travel guru Delhi, Clean trip Delhi or Make my trip Delhi. So, what are you waiting for? Pack your bags and head towards New Delhi – the city of beautiful people and ancient history.