Tips To Create Call Quality Monitoring Program
A tour of Delhi would be incomplete with visiting the memorials of national leaders. The simple elegance of a black stone marks the cremation site of Mahatma Gandhi, the Rajghat. Nearby are other memorials, Shanti Van (Pandit Nehru), Shakti Sthal (Indira Gandhi), Vijay Ghat (Lal Bahadur Shastri) and Vir Bhumi (Rajiv Gandhi).
For your stay, there are plenty of options for accommodation from top-end luxury hotels, mid-rung and budget hotels, luxury resorts, lodges and guest houses.
If An American in Paris is not regarded as to be a classic however, I dare say it will be in a couple of years time. In France, the Vichy government, identified for its willingness to go along German orders as nicely as its antisemitic stance, mobilized the French police to participate in the operation.
Having said that, there have been French Escort with the durability of the wooden fuselage, especially the aircraft built throughout the war. The Vietnam Air Force bombed contested cities in South Vietnam in 1968, 1972 and 1975, though the Vietnam People's Air Force attacked Southern cities (including the capital city of Saigon) in 1975.
If you are nostalgic about the days gone by, walk in Teen Murti House, where Pandit Nehru lived for 16 years. Stroll into the Nehru Museum and Library. Next, visit India Gate. Initially called the All India War Memorial, it is a 42 meter high structure designed by Edwin Lutyens. Salute the valiant soldiers at the Amar Jawan Jyoti, who laid down their lives during World War I.
Lodhi Gardens is the perfect urban oasis, great for jogging. Even if you are not a jogger, there is plenty to look around tombs, stunning landscaped gardens; listen to the fluty call of the golden oriole and see the exquisite nest of the tailor bird. Nehru Park is for those who love nature trips. On a Sunday morning, you can hear famous musicians perform, or you can catch an artist or two adding inspired strokes to their canvas. Another patch of green you would love is the Deer Park, in Hauz Khas. Bump into a spotted deer on a walkway or catch a peacock dancing in the sun.
Step 5: Create a Call Evaluation Form, and Agent Scorecard
The primary output of quality monitoring is the agent evaluation. The intent is to gather the information required to evaluate agent performance on soft skills. The monthly quality audit examines skills and qualities like listening, voice clarity, accuracy, empathy, courtesy, call control, product knowledge, and adherence to procedures.
If it is spiritual bliss you seek, head first to Akshardham, a memorial to Swaminarayan, spread over 100 acres. It is a famous landmark in Delhi, popular for its grand architecture. The lotus shaped Bahai Temple resembles the Sydney Opera House, and for those who have seen the marvel in Sydney created by Danish architect Jorn Utzo, the Temple with its 27 white, unfolding petals is certainly a sight. You cannot miss Birla Mandir, also known as the Laxminarayan Temple. Once there, go into Geeta Bhavan, a hall decorated with beautiful paintings from Hindu mythology. In fact, the entire complex is decorated with paintings made by artists from Jaipur. Jama Masjid, which houses relics such as a beard-hair of the Prophet, his footprints, his sandals and Koran written on deerskin, is a must see for all tourists. It is the largest mosque in India, built by Mughal emperor Shah Jahan in 1658.
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There is something special about the chaos in Chandni Chowk that you would not see in any other city in India. The area is redolent with perfumes and aroma of irresistible food wafting from tiny restaurants celebrated by foodies. There are jostling crowds, rickshaws scampering by, music and the occasional cow in the middle of a narrow lane. Yet once you mingle into the atmosphere, the fun will begin. Within that anarchy, resides poetry. If you ask for Gali Qasim Jaan in Ballimaran, you will see the house where Mirza Ghalib penned some of the most beautiful ghazals. The museum showcases letters written by Ghalib, last photograph of the poet, his life history, some of his couplets, books, and some personal belongings, a statue of the poet in a realistic setting with a hookah in his hand.
Delhi has many beautiful churches, where you can walk in, sit in the pew, and enjoy your moment of communion with God. St. Peters church, on Bhai Veer Singh Marg, is known for its cruciform shape and the dome. If you are headed towards Old Delhi, do not miss St. James Church, near Kashmiri Gate, the oldest church in Delhi. Very close to Bangla Sahib is the Sacred Heart Cathedral, with a stunning read-and-white façade, and a beautiful altar made of carrara marble.
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