Call Center Scoring Gives Companies Competitive Edge In A Sluggish Economy
Despite of global economic depression Gurgaon has witnessed an increased growth in property rate in recent years. This increase in property price in Gurgaon rate is expected to increase further in coming years and also there are numerous projects which are based in building residential place are expected to come in near future. There is a speculation in the market that in coming time there will be around 10000 luxury Gurgaon flats to be build and put on sale for the people who are looking to buy Gurgaon Flats.
Gurgaon is among one of the top emerging city in Delhi NCR region. In recent years there is a dramatic increase in the number of offices of MNCs and big corporate houses opened in Gurgaon. With a huge amount of population working in Gurgaon it is seen that a lot of people are going for Flats in Gurgaon so that they can cut their time spent in transportation and they can spent time with their friends and family and can also save them from hectic travel which they need to do on regular basis. Thus after seeing this increase in demand of Plot in Gurgaon prominent building contractors like DLF and unitech have started many projects to provide flat in Gurgaon. These builders with their experience in constructing some top class residents globally have changed the face of urban class living style in Gurgaon.
If you're searching for a night of great quality leisure with a gorgeous as well as Escorts girl in Raipur, you should certainly look no greater than the gorgeous girls you'll realize with Raipur companions. The good element exists are such a lot of different type of lovely women to pick from, and from all components of Raipur, therefore you're spoilt for alternative. We all know that there are numerous individuals available that are maintaining, anxious or self-conscious concerning being virgins and it puts them off of trying to travel a lot more with a Raipur companions female that they like. Worry not, Our Raipur Escorts are here to need the care of you and educate you within the globe of tricksy female beauties.
Some of the prominent places to come in Gurgaon are Exotica by Parsvanath, Belaire by DLF and Palm spring by Emaar. These flats will fall in the price range between 1.5 to 4 crore. For middle class family there are some projects which are in working face are Vatika India Next and New Town Heights and many more.
TiVium Systems, a leader in call recording and call reporting software, offers Call Scoring, an add-on feature to its flagship SonicView call recording software. This module allows its clients to take their call center quality to the next level. It can automate their scoring and evaluation processes and allow them to focus their training on exactly what each agent needs. By continually training on each agents weakest areas, customers will consistently be raising the overall quality bar of their call center.
Call Scoring allows supervisors to search within the rated calls and also do comparison across multiple agents and their performances. It also helps evaluate the progress of a new agent and the results of training programs conducted. Overall, this becomes a great tool not only to improve the overall quality and business performance, but to comply with new processes and compliances businesses are mandating.
These luxurious flats in Gurgaon are built by some of the renowned builders, like Vipul Gurgaon in Construction Company. The real estate market in Gurgaon is like heaven for people who are working in real estate sector. It is estimated that in coming years the market price of Flat Gurgaon will increase from 10 to 15%. Some of the top builders in real estate sector which are making huge investment in Gurgaon are Ambience, Parsvanath, DLF, Emaar, Tata Housing, MGF and Vatika limited. These builders are expected to bring some residential flats in Gurgaon in some of the posh areas of Gurgaon like Golf Course Road, Sohna Road, Central park 2 and many more.
Most major businesses use call centers to communicate and interact with their customers on a daily basis. Some companies also use call centers to perform internal functions, such as help desks, retail, financial support and sales support. Information gathered from customer service agents and their interaction with clients can have a huge impact on a Companys productivity, customer service quality and its ability to compete in a recessionary, sluggish economy where budgets are tight and resources are lean.
An increasing number of companies listen to recorded calls to ensure that their agents are following certain processes. Call Scoring helps managers handle this process within their call recording software by allowing them to create evaluative and scoring templates. A template consists of various questions that a supervisor can answer while listening to a call. Answers can be either Yes/No or can be on a point scale while each question can be given a certain weightage. A number of different templates can be created and applied if the call center supplies services for multiple companies.
